Alert fatigue drives secops burnout

The ancient SOAR solutions of yesteryears, built for static, on-premises networks, struggle to keep pace with the dynamic threats of today. Organisations that still rely on these legacy systems find their security teams overwhelmed, their talents stretched thin. In this narrative, we explore the limitations of these outdated solutions and how hyperautomation can guide us to a brighter horizon.

Security Operations (SecOps) teams are the guardians of our digital realms, tirelessly sifting through a constant stream of alerts, vulnerabilities, and threats. However, in today’s complex landscape, it’s like searching for a needle in a haystack. No longer can we afford a system where every signal demands the immediate attention of a SecOps engineer.

Legacy solutions treat each event as a critical incident, burdening analysts and leading to burnout. This indiscriminate approach hampers prioritisation and exhausts resources.

The Burden of Increasing Incidents

The monolithic nature of these outdated systems limits their processing power and ability to prioritise alerts effectively. More incidents require more computing power, more storage, and more analyst time. This is neither sustainable nor cost-effective, especially when many incidents turn out to be false positives or of low significance.

Predefined rules within these systems struggle to cope with novel, sophisticated attacks, often missing true positives. Moreover, the complexity and time required to maintain these rules result in inefficient prioritisation and response.

Treating Every Event as an Incident

Effective incident response hinges on prioritising based on severity, potential impact, and urgency. When every event is treated equally, critical threats can be lost in the noise of low-priority events, delaying responses to serious dangers. This overwhelming volume leads to alert fatigue, congested workflows, and missed or delayed responses to legitimate threats.

On-premises solutions are limited in their event processing capabilities, constrained by their architecture. Extending beyond these limitations is complex, time-consuming, and costly. This raises a crucial question: how can we prioritise alerts if we cannot process them efficiently?

These challenges in prioritisation lead to delays in response times, which are critical in mitigating the impact of cyber-attacks. Accurate prioritisation requires seamless integration and correlation of data from diverse security tools, but inconsistencies in data formats hinder this process.

Consequences of Legacy Systems

The results of relying on these flawed systems include:

  • Difficulty in finding useful information and managing vulnerabilities
  • Slower identification and response to actual threats
  • Higher rates of SOC analyst burnout, leading to attrition

 

Legacy systems’ flawed approach to alert prioritisation involves:

  • Treating every event as an incident
  • Depending on rigid SIEM-based pipelines for noise reduction and data enrichment
  • Incurring significant costs for processing additional signals and automating follow-ups
  • Relying on mostly on-premises architecture, limiting scalability, increasing costs, and hindering modern tool integrations

 

HYPERAUTOMATION: A FUTURE-FOCUSED SOLUTION

In our journey towards a harmonious future, hyperautomation emerges as the beacon of hope. This next-generation solution can handle millions of events, applying a 10x reduction filter to cut through the noise, reducing the volume from millions to hundreds of thousands. AI enriches the context of each event, further reducing the noise to mere thousands.

When an event passes through Quantu’s hyperautomation platform, it undergoes a multi-tiered evaluation process designed to optimise accuracy, efficiency, and improve your security posture against threats.

Event-Driven Workflow Architecture

Our event-driven architecture and intuitive workflow automation allow SOCs to sift through noise more efficiently, close out false positives quickly, prioritise responses accurately, assign cases to the right analysts, and remediate threats with precision. Ninety percent of Tier-1 cases are automatically prioritised.

Incident Workflows

Quantu ensures that specific event types are directed to the relevant owners and are automatically enriched with decision-support data and SLAs. This prevents a flood of alerts from one type or source from jamming the system, eliminating bottlenecks inherent in legacy solutions. Auto-remediation actions can be taken with optional human-in-the-loop involvement.

Hyperautomation: The Path to Overcoming Alert Fatigue

Hyperautomation provides a solution to alert fatigue by:

  • Handling event volumes up to 100 times greater
  • Offering flexible capabilities to filter, enrich, correlate, and aggregate events for automated processing
  • Utilising event-driven architecture and easy workflow automation to sift through noise and prioritise responses efficiently
  • Supporting vast amounts of automated processes through horizontal scalability
  • Automatically parsing all data, whereas legacy solutions require manual selection and mapping of fields
  • Providing flexibility with trigger conditions, including templates
  • Enabling multiple triggers to look at the same event and launch diverse workflows dynamically

 

Automating Analyst Tasks with Generative AI

Quantu hyperautomates 95% of Tier-1 analyst tasks using generative AI, enabling faster, more informed decisions. It automatically triages, classifies, and remediates hundreds of Tier-1 and Tier-2 cases, leaving only the highest-priority cases for human intervention.

Near-Limitless Horizontal Scalability

Quantu’s architecture supports near-limitless horizontal scalability, offering a flexible, resilient solution for organisations of all sizes. As cybersecurity needs grow, Quantu’s solution scales seamlessly, managing increasing volumes of tasks, data, and integrations without compromising performance or efficiency.

By distributing workloads across multiple nodes, Quantu ensures optimal system performance under heavy loads. This architecture supports complex workflows and vast arrays of automated processes, providing assurance that the system can expand to meet future demands, making it an ideal solution for organisations seeking a scalable and future-proof hyperautomation platform.

Through diverse use cases, limitless integrations, and scalable architecture, Quantu empowers security teams to automate their most critical workflows, introducing speed and efficiency that legacy solutions cannot match.

“This tool allows me to create and automate complex security workflows, increasing productivity and saving time. It integrates with almost every application we use. It is simple to detect, investigate, and respond to security incidents using this tool.” – Gartner Peer Insights

Hyperautomation helps eliminate alert fatigue, freeing SOC analysts from the endless event triage. With hyperautomation, alerts are prioritised, enriched, and contextualized, allowing SOC analysts to focus on significant alerts and incidents without being bogged down by noise. Let us walk this path together, embracing the future with wisdom and innovation.

See how hyperautomation is transforming the future of security: Schedule a Demo.